OpenTelemetry (also referred to as OTel) is an open source observability framework made up of a collection of tools, APIs, and SDKs. OTel enables IT teams to instrument, generate, collect, and export telemetry data for analysis and to understand software performance and behavior.

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Engineering Connectors

Engineering connectors give PlayerZero visibility into:
  • Session logs
  • Backend errors and traces
  • Serverside events
With engineering connectors, PlayerZero logs all relevant technical insights for each user session. It then subsequently correlates these insights with relevant ticketing, SCM and analytics data to help teams gather full usage context and better answer why certain things are happening to their users.

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Setup

  1. From the PlayerZero web app, navigate to the home page.
  2. Click on the “Connectors” button
  3. Filter by the ”Engineering” group in the dropdown
  4. Search for and select “Opentelemetry”
  5. Add the project specific endpoint to your config.yml file
  6. If not using a config file, visit the Opentelemetry docs page endpoint configuration tips