Zendesk Sell

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CRM Connectors

CRM connectors give PlayerZero visibility into:

• Accounts
• Groups and customers
• Usage insights
• Opportunity stages
• Engagement metrics

By connecting CRM data, you can enrich your user and customer data in PlayerZero, in real time. Having the most up to date customer information is crucial to effective decision making.

Zendesk Sell is a web-based and mobile customer relationship management (CRM) tool that helps sales, marketing and support teams collaborate and align on all lead and customer needs.

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Setup

1. From the PlayerZero web app, navigate to the home page.
2. Click on the “Connectors” button.
3. Filter by the ”CRM” group in the dropdown.
4. Search for “Zendesk Sell”.
5. Login to your Zendesk Sell account if not already logged in.
6. Enter your Zendesk Sell project domain or the appropriate API key for your project.
7. Authorize Merge to read and write data through the Zendesk Sell connector.