Linear

Linear is a project management and issue tracking tool designed for software teams.

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Project Management Connectors

Project management connectors give PlayerZero visibility into:

• Issues and bugs logged
• Stories being worked on
• Releases made
• Internal feedback and issues logged
• Past issues that have been logged or backlogged

By hooking in a Project Management connector, PlayerZero correlates internal tickets, tasks and progress to the work your engineering team is doing, in real time. This allows you to identify the highest risk code change based on work-items of the past, so you can be sure that you never make the same mistake twice.

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Ticketing Data

Ticketing connectors require the following permissions and access the following data:

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Tickets (Read only)

The Ticket object is used to represent a ticket or a task within a system.

• Assignees
• Attachments
• Completed Timestamp
• Contact
• Creator
• Description
• Due Date
• Name
• Parent Ticket
• Priority
• Remote Created Timestamp
• Remote Updated Timestamp
• Status
• Ticket Type
• Ticket URL

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Comments (Read and write)

The Comment object is used to represent a comment on a ticket. Comment writing is currently under development and will need to be turned on in PlayerZero.

• Body
• Privacy
• Remote Created Timestamp
• Ticket
• User

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Attachments (Read only)

The Attachment object is used to represent an attachment for a ticket.

• Content Type
• File Name
• File URL
• Remote Created Timestamp
• Ticket

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Contact (Read only)

The Contact object is used to represent the customer, lead, or external user that a ticket is associated with.

• Details
• Email Address
• Name
• Phone Number

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Users (Read only)

The User object is used to represent an employee within a company.

• Email Address
• Is Active
• Name
• Teams

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Teams (Read only)

The Team object is used to represent a team within the company receiving the ticket.

• Description
• Name

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Collections (Read only)

Collections store the collection of a ticket, like engineering or program management

• Name
• Description
• Type

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Setup

1. From the PlayerZero web app, navigate to the home page.
2. Click on the Connectors button.
3. Filter by the Project Management group in the dropdown.
4. Search for Linear.
5. Login to your Linear account if not already logged in.
6. Enter your Linear project domain or the appropriate API key for your project.