Skip to main content
Zendesk is a customer service platform designed to improve customer relationships.

​
Support Ticketing Connectors

Ticketing connectors give PlayerZero visibility into:
  • Customer complaints
  • Product issue scope and impact
  • Common patterns in customer feedback
  • Feature requests
  • Support volume
By connecting this ticketing source, PlayerZero builds a map of everything your users are telling you about your product and its relationship with the work your team is doing. This enables PlayerZero to measure the customer impact of your code.

​
Setup

  1. Navigate to Settings → Integrations
  2. Find Zendesk and click Connect
  3. Select which projects to enable
  4. Authorize PlayerZero to access your Zendesk account
  5. Configure workflows for each project as needed