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Overview

The Jira integration creates a two-way bridge between Jira Software and PlayerZero.
Once connected, PlayerZero will:
  • Import issues, stories, epics, and sprints in near real-time
  • Link user-facing defects to the exact Jira ticket that introduced them
  • Surface ticket status, assignee, and priority inside every PlayerZero incident
By unifying production signals with your backlog, PlayerZero helps teams triage faster and ship with confidence.

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Prerequisites

RequirementDetails
PlayerZero RoleAdmin (for initial setup)
Jira RoleJira Site Admin or project-admin with API token
API TokenGenerate from https://id.atlassian.com/manage-profile/security/api-tokens

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Step-by-Step Setup

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1. Start the Connector

  1. In PlayerZero, go to Home → Settings → Product Management.
  2. Select Jira.

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2. Authorize Access

  • Enter your Atlassian email and API token.
  • Click Validate

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3. Choose Sites & Projects

  1. Pick the Jira site (e.g., myteam.atlassian.net).
  2. Check the projects you want to sync.

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4. Finish & Sync

  • Click Connect.
  • An initial ingestion job starts (large projects may process on a delay).

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What’s Next?

Once your project management tool is connected:
  • You’ll be able to trace problems back to the exact work items that introduced them.
  • Future releases can automatically reference known risks and ongoing improvements.