Sync Project Management Data
Integrate Jira Service Management
Connect Jira Software projects to PlayerZero for real-time issue sync, defect traceability, and AI-powered debugging.
Overview
The Jira integration creates a two-way bridge between Jira Software and PlayerZero.
Once connected, PlayerZero will:
- Import issues, stories, epics, and sprints in near real-time
- Link user-facing defects to the exact Jira ticket that introduced them
- Surface ticket status, assignee, and priority inside every PlayerZero incident
By unifying production signals with your backlog, PlayerZero helps teams triage faster and ship with confidence.
Prerequisites
| Requirement | Details |
|---|---|
| PlayerZero Role | Admin (for initial setup) |
| Jira Role | Jira Site Admin or project-admin with API token |
| API Token | Generate from https://id.atlassian.com/manage-profile/security/api-tokens |
Step-by-Step Setup
1. Start the Connector
- In PlayerZero, go to Home → Settings → Product Management.
- Select Jira.
2. Authorize Access
- Enter your Atlassian email and API token.
- Click Validate
3. Choose Sites & Projects
- Pick the Jira site (e.g.,
myteam.atlassian.net). - Check the projects/collections you want to sync.
4. Finish & Sync
- Click Connect.
- An initial ingestion job starts (large projects may process on a delay).
What’s Next?
Once your project management tool is connected:
- You’ll be able to trace problems back to the exact work items that introduced them.
- Future releases can automatically reference known risks and ongoing improvements.