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What Is a Workflow?

A Workflow is a customizable, multi-stage pipeline that controls how a PlayerZero agent (a Player) processes work from start to finish. You define the stages, the allowed paths between them, and the rules that control progression. When a Player enters a workflow, it moves through stages like Intake & Triage → RCA → Fix → Test → Document & Close. At each stage, the agent receives specific instructions, performs its work, and then requests permission to advance. Transitions can be auto-approved or gated behind human review.

Core Concepts

Stages

A stage is a node in the workflow graph. Each stage has a name, instructions that tell the agent what to do, a type (Entry, Work, or Terminal), and configuration for approvals and archival.
  • Entry stages are where work begins
  • Work stages are intermediate processing steps
  • Terminal stages are where work concludes

Transitions

Transitions are the allowed paths between stages. Each transition includes a target stage and conditions describing when the agent should take that path. Transitions are validated at runtime — the agent can only move to stages explicitly defined as valid next steps.

Approvals

When the agent completes a stage, it requests a transition. Depending on configuration:
  • Auto-approve: The agent moves immediately without human intervention
  • Manual approval: A human reviews the work and approves the transition, optionally leaving notes for the agent
PlayerZero supports two approval modes:
  • Entry approval (default): Approve the agent entering the next stage
  • Exit approval: Approve the agent leaving the current stage — reframing the action as “I accept the work done here”

Archival

Completed Players can be archived manually or automatically after a configurable number of days. Archived Players can be restored back to their previous stage if new input arrives.

The Default Workflow

Every project starts with a five-stage defect resolution workflow:
StageTypeAuto-approveWhat Happens
Intake & TriageEntryYesAssess the issue, classify severity, gather context, check for known issues
RCAEntryYesDeep investigation — study codebase, generate hypotheses, run diagnostic simulations
FixWorkNoImplement a surgical fix, verify with simulations
TestWorkNoComprehensive QA — happy path, edge cases, regression, security
Document & CloseTerminalNoSummarize the issue, document root cause and fix, capture learnings
Triage and RCA auto-approve so the agent moves through them autonomously. Fix, Test, and Close require human approval — putting humans in the loop where high-stakes decisions happen.

Two Surfaces

The Workflow Builder

Design workflows using a visual drag-and-drop graph editor. Add stages, draw connections between them, configure transition rules, and export/import workflows across projects.

The Workflow Inbox

Manage active work across your team. Filter by stage, approval status, ownership, and time range. Review Players inline and approve transitions without leaving the inbox.

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