What You Can Do
Once connected, PlayerZero AI agents can:- Read contact and company data - Access customer information for context during debugging
- Create and update tickets - Generate support tickets from debug sessions or update existing ones
- Add notes and comments - Post investigation findings to contact records or tickets
- Search records - Find related contacts, companies, or deals when investigating issues
Use Cases
- Customer context - When debugging a user-reported issue, agents pull in relevant HubSpot contact and company history
- Support workflow - Convert technical findings into well-documented HubSpot tickets
- Account intelligence - Understand customer lifecycle stage and engagement when prioritizing issues
Scopes & Permissions
| Scope | Description |
|---|---|
crm.objects.contacts.read | Read contact records |
crm.objects.contacts.write | Create and update contacts |
crm.objects.companies.read | Read company records |
crm.objects.companies.write | Create and update companies |
crm.objects.deals.read | Read deal records |
crm.objects.deals.write | Create and update deals |
crm.objects.custom.read | Read custom objects |
crm.objects.custom.write | Create and update custom objects |
crm.objects.owners.read | Read owner assignments |
crm.schemas.contacts.read | Read contact schema |
crm.schemas.companies.read | Read company schema |
crm.schemas.deals.read | Read deal schema |
crm.schemas.custom.read | Read custom object schemas |
tickets | Full access to tickets |
oauth | OAuth authentication |
Setup
- Navigate to Organization Settings → Integrations
- Find HubSpot and click Connect
- Authorize PlayerZero to access your HubSpot account
- Select which projects to enable the integration for