What You Can Do
Once connected, PlayerZero AI agents can:- Read issues and comments - Access ticket details, descriptions, attachments, and comment threads for debugging context
- Create and update issues - Generate Jira tickets from debug sessions with proper formatting and fields
- Add comments - Post structured comments with code references, stack traces, and root cause analysis
- Navigate projects - Understand your Jira project structure, issue types, and custom fields
Use Cases
- Automated triage - AI agents analyze incoming bugs and suggest components, priority, or sprint placement
- Debug-to-ticket workflow - Convert investigation findings into properly formatted Jira issues
- Cross-reference analysis - When debugging, agents search related Jira tickets for historical context and known issues
Scopes & Permissions
PlayerZero requests only the permissions needed for AI agents to assist with debugging and issue management. We follow the principle of least privilege—each permission directly enables a specific capability.
| Scope | Why It’s Needed |
|---|---|
read:jira-work | Context gathering — Allows AI agents to read issue details, sprint context, and project structure when investigating bugs or cross-referencing related tickets |
write:jira-work | Issue management — Enables agents to create issues from debug sessions, post comments with findings, and update ticket fields when you ask them to triage or document work |
read:jira-user | Team awareness — Provides access to user profiles so agents can suggest appropriate assignees and understand who reported or owns issues |
manage:jira-webhook | Real-time sync — Allows PlayerZero to receive instant notifications when issues change, enabling agents to respond to updates without polling |
offline_access | Persistent connection — Maintains the integration without requiring you to re-authenticate, ensuring agents can access Jira context whenever needed |
Setup
Setup starts in PlayerZero—no pre-configuration in Jira is required.
- In PlayerZero, navigate to Organization Settings → Integrations
- Find Jira and click Connect
- You’ll be redirected to Jira to log in and authorize PlayerZero
- After authorization, select which PlayerZero projects should have access to this integration