What You Can Do
Once connected, PlayerZero AI agents can:- Read issues and comments - Access ticket details, descriptions, attachments, and comment threads for debugging context
- Create and update issues - Generate Jira tickets from debug sessions with proper formatting and fields
- Add comments - Post structured comments with code references, stack traces, and root cause analysis
- Navigate projects - Understand your Jira project structure, issue types, and custom fields
Use Cases
- Automated triage - AI agents analyze incoming bugs and suggest components, priority, or sprint placement
- Debug-to-ticket workflow - Convert investigation findings into properly formatted Jira issues
- Cross-reference analysis - When debugging, agents search related Jira tickets for historical context and known issues
Scopes & Permissions
| Scope | Description |
|---|---|
read:jira-work | Read issues, projects, boards, and sprints |
write:jira-work | Create and update issues, comments, and attachments |
read:jira-user | Read user profiles and assignee information |
manage:jira-webhook | Manage webhooks for real-time updates |
offline_access | Maintain connection without re-authentication |
Setup
Setup starts in PlayerZero—no pre-configuration in Jira is required.
- In PlayerZero, navigate to Organization Settings → Integrations
- Find Jira and click Connect
- You’ll be redirected to Jira to log in and authorize PlayerZero
- After authorization, select which PlayerZero projects should have access to this integration